Receive all complaints from customers related to the use of products and services of the company by phone number: 0878654680 or 0373054430. In all cases of product defects, you can contact us for exchange procedures. Complaint settlement time is within 03 (three) working days from the date of receipt of complaint (excluding public holidays).
Purpose and scope of customer information collection:
The main data collection on the website: http://thietbihoanglong.com/ includes: full name, email, phone, subject, content and customer address in the contact section mục. These are the information that http://thietbihoanglong.com/ need customers must provide when sending information for advice or want to buy products and let http://thietbihoanglong.com/ contact and confirm with customers products on the website to ensure the interests of consumers. Members will be solely responsible for the security and storage of all service use activities under the information they provide and their email boxes. In addition, members are responsible for promptly notifying http://thietbihoanglong.com/ about unauthorized use, abuse, breach of security, retention of registered names and passwords of third parties. to take appropriate measures.
Scope of use of information The Company uses the information provided by members to:
- Contact to confirm orders and deliver goods to members when receiving requests from customers
- Provide product information if requested from customers
- Send marketing emails, promotions about the goods we sell
- Send notices about the activities of the website http://thietbihoanglong.com/
- Contact and deal with users in special cases
- Do not use personal information of users other than for confirmation and contact purposes related to transactions at http://thietbihoanglong.com/
- At the request of judicial authorities, including: Procuracy, court, investigation police agency related to certain law violations of the client. Information storage time Customer's personal data will be stored until requested by the administrator to cancel. Remaining in all cases, customer personal information nhânwill be kept confidential on the server of the website http://thietbihoanglong.com/
Commitment to protecting customer personal information:
Customers' personal information on http://thietbihoanglong.com/ is committed to absolute confidentiality by http://thietbihoanglong.com/ according to the personal information protection policy of http://thietbihoanglong.com/. The collection and use of information of each customer tinonly with the consent of that customer, unless otherwise provided for by law.
Do not use, do not transfer, provide or disclose to any third party about the customer's personal information without the consent of the customer. In the event that the information server is attacked by a hacker leading to the loss of member's personal data, http://thietbihoanglong.com/ will be responsible for notifying the incident to the investigating authorities for timely handling. time and notify the customer to know.
Absolutely confidential all information of customers' online transactions including invoice information, accounting and digitized vouchers on http://thietbihoanglong.com/. The management board http://thietbihoanglong.com/ requires customers to kýwhen registering to purchase, to provide all relevant personal information such as: Full name, contact address, email, phone .. . and is responsible for the legality of the above information.
The management board http://thietbihoanglong.com/ is not responsible for and does not resolve all complaints related to the interests of that customer if it considers all personal information of that customer provided when posting Initial signature is incorrect.
For further information, please contact:
HOANG LONG EQUIPMENT IMPORT EXPORT TRADING COMPANY LIMITED
Address: 02 Hoa Phuong, Ward 02, Phu Nhuan District, Ho Chi Minh City
Hottel: 0373054430 - 0878654680
